Listening skills is one of the most powerful skills you need to ‘manage relationships’ or ‘deal with difficult conversations’. “Listening looks easy, but it’s not simple. Every head is a world.“ ~ Cuban Proverb. “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” ~ Winston Churchill. This recording covers the following six key areas.
- Look interested.
- Inquire with questions.
- Stay on target.
- Test your understanding.
- Evaluate the whole message.
- Neutralise or control your feelings.
+44 07956 872 141
4 key skills to personal development: Identify your purpose, goal or vision. Develop a strategy to achieve it. Take consistent action. Review your purpose, strategy and action periodically.